This Privacy Policy explains how Productive Digital Agency (SMC-Private) Limited (“Company”, “we”, “us”, “our”) collects, uses, discloses, and protects personal data when you access or use Manzil (the “Platform”), including our website, mobile applications, and related services.
Manzil is a real estate technology platform that enables users to discover property-related information and enables independent advertisers to publish property advertisements.
By using the Platform, you agree to the practices described in this Privacy Policy.
For the purposes of applicable data protection laws, the Data Controller is:
Productive Digital Agency (SMC-Private) Limited
Country of Incorporation: Pakistan
Platform: Manzil Real Estate Online
Contact Email: legal@realmanzil.com
Depending on how you use the Platform, we may collect:
From Users (Property Seekers):
From Advertisers (Agents / Agencies / Developers / Advertisers):
When you use the Platform, we may automatically collect:
We may collect records of communications made through the Platform (such as in-app messages or inquiry forms) for security, fraud prevention, and dispute handling.
We use personal data for the following purposes:
Where applicable, we process personal data based on one or more of the following:
When you choose to contact an advertiser or respond to a user inquiry, your contact information may be shared only as part of that interaction.
We may share data with trusted third-party service providers who help us operate the Platform, such as:
These providers process data on our behalf and are required to protect it.
We may disclose personal data without your consent if required to:
If the Company is involved in a merger, acquisition, restructuring, or asset sale, personal data may be transferred as part of that transaction, subject to applicable law.
Manzil may store or process data using servers or service providers located outside Pakistan.
Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect personal data.
We retain personal data only for as long as necessary to:
Even after account deletion, certain information may be retained where legally required or necessary for legitimate business purposes.
Depending on applicable law, you may have the right to:
Requests can be made by contacting us at privacy@realmanzil.com
We may require verification of your identity before fulfilling requests.
Users and advertisers may request account deletion through the Platform or by contacting support.
Please note:
Further details are provided in our Account & Data Deletion Policy.
Our website may use cookies or similar technologies to:
You may control cookie preferences through your browser settings.
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.
However, no system is completely secure, and we cannot guarantee absolute security.
Manzil is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children. If you believe a child has provided data, please contact us.
The Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third parties, and this Policy does not apply to them.
We may update this Privacy Policy from time to time.
Updates will be posted on the Platform with a revised “Last Updated” date. Continued use of the Platform constitutes acceptance of the updated Policy.
For questions, requests, or complaints regarding this Privacy Policy:
Productive Digital Agency (SMC-Private) Limited
Platform: Manzil Real Estate Online
Email: legal@realmanzil.com
Country: Pakistan